Effective date: 15 October 2026
This policy explains how personal information is handled when you browse this guide or use Century Casino Edmonton online. Account rules: rules of play page. Registration and cashier steps: play from home page.
This policy covers (1) browsing this guide without an online account and (2) Century Casino Edmonton online accounts registered through it.
It does not fully cover visits to Century Casino & Hotel Edmonton on Fort Road in NE Edmonton — those follow operator privacy on Century Casinos portals (see Floor visits on Fort Road below).
Contractual account rules sit on the rules of play page, not here. Practical sign-up and KYC timing: play from home page.
This privacy policy covers personal information when you browse this Century Casino Edmonton guide site and when you register for and use Century Casino Edmonton online — a separate regulated product from a visit to the gaming floor at Century Casino & Hotel Edmonton on Fort Road.
"We" means the operator of Century Casino Edmonton online and Century Casinos, Inc. affiliates acting for that operator. "You" means a site visitor or Century Casino Edmonton online account holder.
Century Casino Edmonton online is offered in Alberta under the Alberta Gaming, Liquor and Cannabis Commission (AGLC) internet gaming framework where licensed operators participate. We do not state licence numbers on this guide.
Winner's Edge is floor loyalty only — enrol at Guest Services on a Fort Road visit with valid 18+ photo ID (plan your visit guide). The Member Account portal tracks floor points and offers, not online login. Sign-up online does not enrol you in Winner's Edge, and we do not merge records unless a future product says otherwise and you agree in writing. Programme detail: Winner's Edge and offers page. Programme privacy: Winner's Edge operator privacy on operator portals.
Channel | What it covers |
|---|---|
This guide site | Logged-out analytics, guide cookies, messages to site maintainers |
Century Casino Edmonton online | Sign-up, KYC, payments, play history, bonuses, support, RG settings |
Fort Road + Winner's Edge | On-site gaming, loyalty, surveillance, operator web forms — see Floor visits on Fort Road |
| Channel | What it covers |
|---|
| What it covers | Logged-out analytics, guide cookies, messages to site maintainers |
|---|
| What it covers | Sign-up, KYC, payments, play history, bonuses, support, RG settings |
|---|
| What it covers | On-site gaming, loyalty, surveillance, operator web forms — see Floor visits on Fort Road |
|---|
Account obligations: rules of play page. Registration overview: play from home page.
Guide site (no account) — We may collect IP address, browser and device type, pages viewed, referring source, approximate location from IP, and cookie data (see Cookies and tracking). Voluntary contact messages are included.
Online account — Name, date of birth, email, phone if collected, Alberta address, encrypted login credentials, identity documents per the rules of play page, payment and transaction records in your own name, play and bonus activity, responsible-gambling limits and self-exclusion settings, and support correspondence.
Some data comes from you, some from account use, some from verification or payment providers acting for us. Upload timing: play from home page.
We use personal information to operate your online account, confirm 18+ age, identity, and Alberta eligibility, process CAD deposits and withdrawals, fight fraud and bonus abuse, honour responsible-gambling settings, answer support, improve the guide and online product (aggregated analytics where possible), and meet Alberta gaming and federal privacy duties.
Marketing email or SMS runs only with opt-in, with unsubscribe in each message. Uses stay within purposes stated here or at collection.
Verification rules: rules of play page. RG tools overview: play from home page. GameSense on Fort Road is separate from online settings.
We do not sell personal information. We share with contracted service providers (hosting, payments, identity checks, support), regulators including AGLC context, law enforcement when required, and in a business transfer protected by privacy law. Some providers may process data outside Canada — we use reasonable safeguards.
We retain data only as long as needed for the purposes above and legal duties. Account and transaction records may survive closure for tax, anti-money-laundering, and regulatory periods. We delete or anonymise when allowed. Marketing opt-out leaves a suppression flag to prevent re-contact.
Handling follows PIPEDA (Personal Information Protection and Electronic Documents Act).
You may request access, correction, limited use after withdrawn consent, or deletion where law allows — some compliance records must stay.
Stop marketing via unsubscribe or account notification settings. Privacy requests: contact support through your online account or channels on the rules of play page with account email, date of birth, and approximate sign-up month. We may verify identity first.
Unhappy with our response? Contact the Office of the Privacy Commissioner of Canada.
Floor and Winner's Edge requests use Floor visits on Fort Road, operator privacy on Century Casinos portals, or Winner's Edge operator privacy — not the online cashier.
18+ only. We do not knowingly collect data from anyone under 18. If we learn we have, we close the account and delete data except where law requires retention.
Cookies are small files on your device. Categories: essential (site and login), preference (display choices if offered), analytics(aggregated guide traffic), marketing (only if enabled — guide-to-online conversion).
Optional cookies need consent where required. Browser or site settings can block cookies — essential blocks may break login or play. Century Casinos and Winner's Edge official sites use separate cookies from this guide.
Fort Road visits follow Century Casinos operator practices, not guide analytics. Full text: operator privacy on Century Casinos portals(summary below is orientation only).
Winner's Edge Member Account data: Winner's Edge operator privacy. Guide analytics do not merge with floor systems.
Property phone 780-643-4000 (not online privacy). Arrival practicals: plan your visit guide.
Online privacy: support channels in your online account or the rules of play page — include account email, date of birth, and approximate sign-up month.
Floor or hotel: operator privacy on Century Casinos portals. 780-643-4000 for property operations only.
Winner's Edge: Winner's Edge operator privacy on operator portals.
We may update this policy — the effective date at the top changes and important updates may appear in your online account. Continued use aligns with the rules of play page change clause.
